FAQ

1. Where do you ship?
We currently ship exclusively to Poland.

2. What products do you sell?
We specialize in toys such as building blocks, creative play sets, educational toys, and fun products for children and collectors.

3. How long does delivery take?
Orders are processed within 1–3 business days and delivered within 5–10 business days after dispatch.

4. How can I track my order?
You will receive tracking details by email once your order has been shipped.

5. Can I return my order?
Yes, you can return your order within 14 days of receiving it. Items must be unused and in their original packaging.

6. Who pays for return shipping?
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

7. What if my toy arrives damaged?
Please contact us within 7 days with photos of the damage. We will arrange a replacement or refund.

8. Are your toys suitable for children?
Many of our toys are suitable for children. Please check product descriptions for recommended ages and safety details.

9. Do you sell building block sets similar to LEGO-style toys?
Yes, we offer construction and building toys in various styles depending on availability.

10. Are your toys educational?
Many of our products encourage creativity, problem-solving, and imaginative play.

11. What payment methods do you accept?
We accept secure Shopify payment methods, including major credit and debit cards.

12. How can I contact you?
Email: michaelzheaos@gmx.net
Phone: 01.74.96.90.68